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3rd Personal Librarian and First Year Experience Library Conference: Schedule & Archived Presentations

The 2018 conference program can be downloaded in PDF format. The program is also listed below and includes likes to presentations and handouts from the various sessions.

7:30 am - 9:00 am     |  Registration

7:30 am - 9:00 am     Breakfast

9:00 am - 9:30 am     |  Welcome & Opening Remarks

9:30 am - 10:30 am   |  Opening Keynote

Integrating Diversity & Critical Thinking to Increase Student Success (Aaron Thompson, PhD) (Presentation PDF)

Higher learning institutions should ask themselves whether the college environment is either offering opportunities or imposing barriers to student success. For students who come from underrepresented groups and first-generation or low-income families, the goal of earning a college degree may go unrealized unless institutions have programs and policies in place to increase the likelihood of success. The foundation for student success lies in solid curricular and co-curricular processes that stress critical thinking, diversity, and cultural competence in the first year. These qualities are essential for student engagement in the college experience and are important 21st-century skills emphasized by employers seeking college graduates who not only hold a degree, but who can also communicate across diverse spectrums, solve problems, and generate innovative ideas and new opportunities for their organizations. 

10:30 am - 10:50 am  | Break

10:50 am - 11:40 am  | Breakout Sessions 1

Breakout Session 1A: Diversity and the College Experience (Aaron Thompson, PhD) (Presentation PDF)

There are more than 3,000 public and private colleges in the United States. They vary in size (small, mid-sized, large), location (urban, suburban, and rural), and mission (research universities, comprehensive state universities, liberal arts colleges, and community colleges). This variety makes America’s higher education system the most diverse and accessible in the world. It embodies the nation’s commitment to the democratic principle of equal opportunity. Student enrollment is becoming increasingly more diverse. In 1960, whites made up almost 95% of the total college population; in 2010, that percentage had decreased to 61.5 percent. Between 1976 and 2010, the percentage of ethnic minority students in higher education increased from 17% to 40%. The rise in ethnic and racial diversity on American campuses is particularly noteworthy. This workshop challenges the audience to see the connection between education and diversity.

Breakout Session 1B: Library Integration with First Year Experience Faculty (Presentation PDF) Mary Hricko, Library Director, Professor, University Libraries, Kent State University)

First year experience faculty who lack information literacy skills often teach their students ill-advised research habits that first year experience librarians must resolve. This presentation will examine ways in which first year experience librarians can address this challenge and develop a consistent information literacy instruction program that enlists all first year experience faculty.

Breakout Session 1C: Opening Act: Putting on a Music Festival-Themed Student Orientation (Presentation PDF) Katy Kelly, Associate Professor and Coordinator of Marketing and Engagement, University of Dayton)

Looking to create an event lineup that speaks volumes to new students about what matters most to them? Learn how one library repurposed a popular festival’s iconic logo and vibe into “Roeschella,” a creative orientation event featuring music, games, snacks, and library services presented on “stages.” The event has introduced more than 1,500 first year students to the library every year since 2016. This session will highlight the most popular games and activities that engaged students with services, collections, spaces, and events as well as the successful staff-driven planning and feedback model. Ultimately, attendees will visualize how the planning and assessment of this rocking orientation can transform the library experience.

Breakout Session 1D: Partnering with Student Affairs: A Roadmap for Orientation, First-Year Success, and Beyond (Presentation PDF) Jason Snyder, Librarian/Manager of Communications and Outreach, Bucknell; Benjamin Hoover, Evening Library Services Specialist, Bucknell)

One of the primary ways libraries can ensure successful, relevant first year programs is by partnering with divisions of student affairs and other student-focused campus entities, whose knowledge of young adult learning and development offer insight into students’ needs and mindsets. At Bucknell University, the library partnered with the Division of Student Affairs to create opportunities beyond new student orientation. As a result of this partnership, their first year programs are more informed and better developed. This presentation will explore the evolution of their orientation and first year programming, and how they built their collaborative relationship with Bucknell’s Division of Student Affairs.

Breakout Session 1E: Perceptions of First-Year Students: How to Be Better Advocates (Presentation PDF) Callie Wiygul Branstiter, Undergraduate Engagement Librarian, University of Kansas; Lindsay Inge Carpenter, First Year Experience Librarian, University of Maryland; Charissa Powell, Student Success Librarian, University of Tennessee)

Have you ever heard a colleague perpetuate negative stereotypes about first year students? Referring to students as “lazy” or “clueless”? There have been several high profile cases of higher education professionals crossing the line from privately venting to publicly shaming students online. These types of conversations are steeped in harmful assumptions that have their roots in white supremacist, classist, and sexist thinking. This panel will discuss strategies to constructively challenge these comments and mindsets. Attendees will leave with an understanding of how to manage conflict and how to apply a growth mindset towards first year students.

Breakout Session 1F: You Can Win 'Em All: Library Instruction Services for Small ESL Programs (Presentation PDF) Elizabeth Marcus, Undergraduate Experience Librarian, Western Carolina University)

Providing effective library instruction services for any English as a Second Language (ESL) program can be difficult. This presentation will cover the assessment of library instruction services for international students in Western Carolina University’s Intensive English Program (IEP). After observing these classes for several months, creating a curriculum map to identify course objectives and research goals, and investigating best practices, the library used collected data to customize instruction for each IEP course. Presentation attendees will take away practical tips for assessing and improving their own instruction services for ESL students.

11:40 am - 12:40 pm  | Lunch

12:40 pm - 1:30 pm   | Plenary Session

Supporting Underrepresented Minority (URM) Transition with Peer Mentors During the First Year (Presentation PDF) (Kathy Petras, Associate Director for First Year Experience and Family Programs and the Director of Orientation, Case Western Reserve University; Edwin B. Mayes, Director of First Year Experience and Family Programs, Case Western Reserve University; John Killings, Associate Director of Multicultural Leadership & Programming)

The Collegiate Connections Mentoring Program at Case Western Reserve University supports the transition of underrepresented students during the first semester of their freshman year. These students are matched with a peer mentor (an upperclass student with similar interests) for the first semester. This session will share how the program was developed, as well as its struggles and successes over the past four years. It will also discuss how to cultivate a collaborative relationship with the Office of Student Affairs and the Office of Multicultural Affairs.

1:30 pm - 2:00 pm     | Posters & Vendors

Next Level Learning: Using Pedagogically-Designed Research Guides in Information Literacy Instruction (Poster PDF) (Susan Wengler, Assistant Professor and Coordinator of Information Literacy - Queensborough Community College of The City University of New York)
A pilot study is currently underway at Queensborough Community College which explores the impact of a pedagogically-designed research guide (PDRG) on information literacy student learning outcomes. In contrast to pathfinder guides, the PDRG seeks to engage and support students through all steps of the research assignment. Each guide tab corresponds to a stage in Kuhlthau’s Model of the Information Search Process and includes both a micro-lecture and a quiz. The poster will discuss the creation and Spring 2018 launch of the PDRG. Poster visual aids will incorporate graphic presentation of the micro-lectures and quizzes, as well as preliminary quiz results. Micro-lecture videos will be available for viewing and their production discussed.
It Isn’t “Giving Up” Class Time: Meaningful Library Instruction in Writing and Rhetoric (Poster on Google Drive) (Melissa Harden, First Year Experience Librarian, University of Notre Dame; Anna Michelle Martinez-Montavon, Instructional Design Librarian, University of Notre Dame)
At the University of Notre Dame, we had the opportunity to reframe our partnership with the Writing and Rhetoric program as one based on teaching, rather than transactions. In this poster presentation, we share the strategies used to shift the conversation with the Writing and Rhetoric program, allowing them to see librarians as teaching partners who lead instruction sessions that are extensions of their curriculum rather than ones that take time away from their tight schedules. We will present resources we used to engage our colleagues in conversation, activities we created for the Writing and Rhetoric and Library classrooms, and other methods we employed to shift the conversation toward shared goals.
It’s a Paint Party! How to Engage Students and Bring Color to Your Library During a Construction Project (Poster PDF) Katie Hutchison, Student Engagement & Archival Services Librarian, Walsh University; LuAnn Boris, Director of Library Services, Walsh University)

In May 2017, the Walsh University Library gained a new “roommate” – a large plywood box that took up residence over a staircase and separated the second floor of our library. Initially we thought this structure would be removed during the summer, but we quickly learned that it was here to stay for the length of the Fall 2017 semester. The walls presented challenges: directions had to be given to get to a back staircase for access to one side of the second floor, and the main wall was in a location where it was the first thing you see.  We decided to host a Paint Night and invited students to hang out with librarians and paint. We had three goals: engage students in a fun activity; lessen library anxiety; and make our library more colorful.

Accio Sources! Information Literacy Instruction Through Harry Potter's (Glasses) Frames (Poster PDF) Sheryl Kron Larson-Rhodes, First Year Experience Librarian, SUNY Geneseo)

J.K. Rowling's Harry Potter series is familiar to millions of first-year college students and provides a frame to structure instruction on information literacy and research skills. Through the use of Harry Potter-related vocabulary, students learn how to Locate information using physical and online resources and Evaluate information on the validity of its source, its level of scholarliness, and appropriateness of use for different types of college research projects.

Working with Freshmen International Students: Helping Them Explore Research Topics and Learn How to Use the Library with Active Learning Method (Poster PDF) Yuening Zhang, Research Services Librarian, Kelvin Smith Library, Case Western Reserve University)

Yuening Zhang exploited his/her own experience of living and studying in both China and the United States to help freshmen international students broaden their research topics in first year academic English seminars. She also collaborated with an instructor of such seminars to design and implement library sessions with active learning method that help students learn basic library tools/concepts, such as catalog and Library of Congress Call Numbers.

2:00 pm - 2:50 pm     | Breakout Session 2

Breakout Session 2A: Credo Focus Group: Sustaining and Expanding FYE Momentum Focus Group (Credo Staff)

First year experience and personal librarian programs have evolved the nature of library instruction but how can this innovation expand into other areas of an institution? Join librarians from Credo’s product team in a focus group as they lead a discussion on how librarians can sustain and enhance the first year experience momentum they are building.

Breakout Session 2B: Engaging Second Year Students in Transformational Learning Experiences (Presentation: (Elizabeth "Beth" L. Black, Undergraduate Engagement Librarian, Associate Professor, Ohio State University)

First year programs alone are not enough to create the supportive campus environment needed for student success and engagement. The Ohio State University undertook an ambitious program to engage second year students, known as the Second Year Transformation Experience Program (STEP). Librarians are multi-faceted partners in this campus-wide initiative. Discover the challenges of engaging second year students and explore connections of threshold concepts identified in the “Framework for Information Literacy for Higher Education” to study abroad, leadership, internships, service-learning, undergraduate research, and artistic/creative endeavors.

Breakout Session 2C: "Forget Boring, Get to Exploring": Collaboration Workshops With High School Staff & Academic Librarians (Presentation PDF) Sheryl Kron Larson-Rhodes, First Year Experience Librarian, SUNY Geneseo)

To be prepared for collegiate level writing, students must be able to gather, comprehend, evaluate, synthesize, and communicate information and ideas. It is critical for students to be able to engage in an inquiry-based process for reading and writing. In this interactive workshop, participants have the opportunity to learn about a student-centered, inquiry-based, iterative process for research and writing in all disciplines. This workshop will have participants collaborate with colleagues, other workshop attendees, and academic librarians to create or update an inquiry-based research and writing project.

Breakout Session 2D: Measuring Success One Writing One-Shot at a Time (Presentation PDF) Jim Kinnie, Humanities Reference Librarian, University of Rhode Island)

This presentation will outline the development of an assessment plan for the library session that all first year writing students attend at the University of Rhode Island Libraries. Results from an evaluation survey taken by students over the past seven years will be discussed. The survey measured two learning outcomes: 1) Students will refine their search strategy in order to identify citations to appropriate articles for their research assignment; 2) Students will identify the differences between scholarly and non-scholarly articles in order to determine their appropriateness for the student’s assignment.

Breakout Session 2E: Partnering with Student Employees for First Year Instruction Success (Google Slide Show) Teresa Williams, Business Librarian, Butler University; Amanda Starkel, Information Commons Librarian, Butler University)

Butler University Libraries have successfully integrated peer teaching into first year courses by pairing trained student employees with librarians to provide information literacy instruction and research consultations. The presentation will include testimony from student employees who have been involved in instruction. These students will discuss how their experiences contributed to their professional growth and deepened their relationships with the librarians. This presentation will also cover the many benefits of this program, and conclude with practical advice to prepare student employees as they support library instruction efforts.

2:50 pm - 3:10 pm     | Break

3:10 pm - 4:10 pm     | Lightning Round 1

Lightning Round 1A: Connecting Over Coffee: Extending Library Services for Students Through New Campus Partnerships (Meggan Smith, Research & Instruction Librarian, Gettysburg College; Kevin Moore, Research & Instruction Librarian, Gettysburg College)

One meeting with potential partners on campus can turn into a new, exciting initiative to reach underrepresented and first-generation college students. Librarians at a small, private liberal arts college will share how they collaborated with the Office of Multicultural Engagement on their campus to provide reference services to students outside of the library. Emphasis was focused on serving first year students from underrepresented groups, however, the service was open to and used by students from a variety of backgrounds and class years. The speakers will share lessons learned, plans for future development, and assessment strategies.

Lightning Round 1B: Encouraging Regular Library Use: The Frequent Visitor Pass Program (Presentation PDF) Bethany Spieth, Instruction and Access Services Librarian, Heterick Memorial Library, Ohio Northern University)

The Frequent Visitor Pass Program debuted in Ohio Northern University’s academic library at the beginning of the 2017-18 school year. They designed this initiative to engage and increase library use and in turn improve academic success. Although the program is open to all students, librarians have used the personal librarian program to market it more heavily to first year students as a way to establish good study habits early in their college careers. This lightning talk will outline the planning and implementation of the program, focusing on how they were able to carry out the program with a small budget and with minimal burden to the front desk staff. It will also cover how they assessed the program and the results of that assessment.

Lightning Round 1C: Escape Rooms and Pop-Up Libraries: Innovative Summer Programming for First-Year Students (Hailley Fargo, Student Engagement Librarian, Penn State University Libraries)

For some universities, incoming students have the opportunity to take classes over the summer before beginning their first year. Penn State University Libraries have created programs over the summer semester to support new incoming students through an initiative called the Learning Edge Academic Program, known as LEAP. This lightning talk will discuss the library’s summer 2017 programming and some of the new initiatives, including pop-up libraries and escape rooms. This innovative program not only increased exposure of the library to these students, but led to new conversations with Penn State campus partners. In turn, these conversations allowed library staff to think about fall programming and create new opportunities for collaboration.

4:10 pm - 4:50 pm.    | Day 1 Closing Keynote

Student Retention and the First Year Experience: An Enrollment Management Perspective (Rick Bischoff, Vice President for Enrollment Management, Case Western Reserve University)

What are institutions doing (and what should they do) to retain and support not only traditional groups of students, but international students, and first-generation, under-represented, and disabled students who may require additional academic, financial, social, or other support to persist to degree completion? What are some of the emerging strategies for retention and improvement of first (and second) year student success? What is being done to ensure a successful transition of high school students to college, a new culture, etc.? What can other campus offices (such as the library) do to be strong partners in these student success efforts? These and other critically important questions will be addressed from the perspective of the Division of Enrollment Management at Case Western Reserve University.

5:00 pm - 8:00 pm     | Reception
Conference Networking Reception to take place at the Cleveland Botanical Garden | Food and drinks will be served | Free access to all gardens and special exhibits.

Lose yourself in 20 unique gardens lush with dazzling colors, textures, and fragrances designed to inspire, restore, and invigorate. Explore across the continents from the Costa Rican rainforest to the Madagascar desert biomes inside the Eleanor Armstrong Smith Glasshouse. You’ll find “upside down” baobabs, bottle-shaped pachypodiums, a colossal strangler fig, 50 different types of butterflies, birds, reptiles and amphibians from one balanced ecosystem to the next.

The reception is sponsored by Credo ReferenceFYE Innovation Award winners will be recognized tonight.

A private shuttle service has been arranged for conference attendees from the library to the garden and from the garden to the hotel. Conference attendees also have the option of a 6-minute guided walk to the Cleveland Botanical Garden.

7:30 am - 8:30 am | Breakfast

8:30 am - 9:30 am | Lightning Round 2

Lightning Round 2A: Catalogers Can Be Personal Librarians, Too! : Recruiting Technical Services Staff as Personal Librarians (Shannon Tennant, Coordinator of Library Collections, Elon University)

Personal librarian programs are typically staffed by public services librarians. Consider recruiting technical services staff to serve as personal librarians. Catalogers, collection development librarians, and other technical services staff bring a unique set of skills to personal librarian programs. This discussion will cover Shannon Tennant’s experiences as a cataloger and as a personal librarian, and she will offer suggestions to involve the library’s technical services staff. She will also discuss the benefits of technical services participation in the personal librarian program and the advantages to the staff members themselves.

Lightning Round 2B: First Year X: Intersectionality and the First Year College Student (Christal Young, Reference & Instruction Librarian and Leavey Library First Year Experience Coordinator, University of Southern California)

College students come from diverse backgrounds and bring with them unique identities that help shape their college experience. First year students are constantly reconciling these identities and seeking communities that will help develop, support, and strengthen how they view themselves and interact with those around them. In what way, then, can libraries partner with these communities in order to support students’ social and academic success? This presentation will discuss the intersection of identities for first year students and consider opportunities for specialized outreach, programs, and services for various first year experience groups.

Lightning Round 2C: Personal Librarians: Can We Help with Student Retention? (Google slides & Google Doc notes) Elizabeth Yates, Liaison/Scholarly Communication Librarian, Brock University)

A strong body of research shows positive correlations between use of library resources and student success amd retention. Research on retention also shows the importance of students feeling connected to their university community. Personal librarian programs address both of those outcomes by promoting the use of library services and resources and by building positive relationships between students and their librarians. This lightning talk will describe a new personal librarian program aimed at improving student retention rates at Brock University in Ontario, Canada, where the university’s retention rates are below the provincial average and increasing retention is a campus priority.

9:30 am - 9:40 am | Break

9:40 am - 10:30 am | Breakout Session 3

Breakout Session 3A: Beyond the Academy: The Academic Librarian’s Role in the Transition to College (Presentation PDF) (Maureen Barry, First Year Experience Librarian, Wright State University; Rob Snyder, First Year Experience Coordinator, Bowling Green State University)

What is the academic library’s role in supporting a high school student’s transition to college? What are the implications for library instruction and outreach efforts? High school instruction and outreach can positively impact community engagement, student recruitment, and support for dual-credit programs in which students take high school and college classes concurrently. Two first year experience librarians from two public universities will explore examples from research and their own experiences to discuss the variety of outreach efforts undertaken to assist high school students transitioning to college, and the challenges and opportunities inherent in this work.

Breakout Session 3B: Increasing Student Engagement and Agency: One Libraries Effort to Increase Retention for At-Risk Students (Presentation for download) Elizabeth Stephan, Student Engagement Librarian, Western Washington University)

The Research & Writing Studio at Western Washington University offers a practicum for students needing more support in classes with a research and writing focus. Now in its third year, the practicum provides students with individual learning plans designed for each student’s specific needs. Those enrolled in the program are students from traditionally underserved populations. It provides students with the support and the space to develop agency in their own learning. This presentation will cover the background and development of the program and explore the initial research on how the practicum has impacted students’ agency.

Breakout Session 3C: Launching a Personal Librarian Program within a Specialized Library (Presentation PDF) (Joseph A. Custer, Associate Professor of Law & Director of the Law Library, Case Western Reserve University School of Law; Rob Myers, Associate Director for Library Operations, Case Western Reserve University School of Law; Megan Allen, Assistant Director of Strategic and Technology Initiatives, Case Western Reserve University School of Law; Andrew Dorchak, Head of Reference, Case Western Reserve University School of Law)

While numerous academic libraries have adopted personal librarian programs for first year undergraduate students, few law school libraries have jumped on the bandwagon. And yet, the first year of law school and introduction to legal bibliography can be as frightening, if not more frightening, than the undergraduate experience. Pairing a personal librarian with each incoming first year law student helps reduce students’ anxieties and lets them know they have a friend willing to assist with all their law library-related needs. Each panelist will be providing a brief description of different aspects of the law library’s Personal Librarian Program at Case School of Law.

Breakout Session 3D: Librarians in the Lead: Redesigning the First Year Experience Curriculum from Scratch at a Liberal Arts College (Google Slide Show) (Rachel Sanders, Instructional Design and Assessment Librarian, Guilford College)

Librarians were asked to take the lead in redesigning the curriculum and syllabus for the First Year Experience course, which is a requirement for all new students. This effort involved extensive work in instructional design, assessment, digital pedagogies, and content delivery strategies. This session will focus on tips for creating a course from scratch for first year experience programs, examples of librarians testing and assessing, and future aims and strategies.

Breakout Session 3E: Second Time's a Charm: Building Campus Relationships to (Re)Launch a Personal Librarian Program (Melissa Engleman, Assistant Director for Education & Research, Denison University; Amy Elliott, Humanities Liaison Librarian, Denison University; Stephanie Kays, Fine Arts Liaison Librarian, Denison University)

In the fall of 2016, Denison University Libraries successfully launched a personal librarian program. An initial attempt at a program failed to gain traction a couple years prior. In reviewing the implementation of the first attempt and reviewing already successful programs, two key areas stood out. Campus relationships and central organization are areas in which successful personal librarian programs are strongest.

Breakout Session 3F: Thriving Gamefully: Teaching First-Year Students Game-Based Strategies for Goal Setting and Social Connectedness (Christopher Younkin, First Year Experience Instruction, The Ohio State University)

Research shows that goal setting and social connectedness are important components of student success in college. Since fall 2016, The Ohio State University Libraries have offered an information literacy workshop that teaches first year students game-based strategies for setting personally meaningful academic goals and making social connections in the libraries. This workshop offers an alternative approach to managing learning that emphasizes gamefulness—tapping into the positive, creative mindset common to gameplay—to empower students to take charge of their own education.

10:30 am - 10:40 am | Break

10:40 am - 11:30 am | Breakout Session 4

Breakout Session 4A: From Personal Librarian to Undergraduate Experience: History and Evolution of Personal Librarian at a Large Private University (Presentation PDF) Elise Ferer, Librarian for Undergraduate Learning, Drexel University)

This presentation traces the path of establishing a personal librarian program. Since its development, it has led to greater library involvement in student support services, orientation, student life, academic advising, and other services targeting undergraduates. As a result of the personal librarian program, additional programming, services, and outreach flourished and library influence has extended into other areas of the university. Attendees will see the potential room for growth in personal librarian programs as well as other similar initiatives and will leave with ideas of how to grow their collaboration within their university.

Breakout Session 4B: Improving Community and Undergraduate Academic Success through Peer-to-Peer Mentoring (Presentation PDF) Kate Otto, Assistant Librarian, Marquette University)

Campuses can still be intimidating places to navigate through, and building foundational skill-sets are often still challenging for many first year students. Employing academically successful upperclassmen in academic and student service roles can help foster confidence and community in students and help the library evolve into a more relevant campus institution. This session will discuss ways campus service providers, faculty, and librarians can implement peer-to-peer initiatives to better serve students from conception to practice.

Breakout Session 4C: Information Literacy Misconceptions and Librarian Perceptions (Presentation PDF) Lisa Janicke Hinchliffe, Professor, University of Illinois at Urbana-Champaign, Jillian Collier, Research Assistant, University of Illinois at Urbana-Champaign, Allison Rand, Research Assistant, University of Illinois at Urbana-Champaign, Ian Singer, Credo Reference)

The process of learning includes not only success in developing knowledge, skills, and abilities but also includes mistakes and errors that impede such success. In any domain of learning, instructors develop a sense of the typical errors learners make. Wiggins and McTigue, in “Understanding by Design” (2005), term these “predictable misunderstandings” and encourage consideration of them in order to anticipate and overcome learner misconceptions. This session will share the results of a study to document the predictable misunderstandings by first year college students in information literacy learning.

Breakout Session 4D: It’s in the Game: Using Sports to Teach the ACRL Frameworks to First Semester Students (Presentation PDF) Denise A. Wetzel, Assistant Librarian and STEM Research & Learning Librarian, Florida State University; Melody Dale, Assistant Professor and Coordinator of Old Main Academic Center/Education Librarian, Mississippi State University; Justin Kani, Assistant Librarian and Business/SPEA Librarian, Indiana University - Purdue University Indianapolis)

In fall 2017, Mississippi State University (MSU) Libraries launched their first library-centered first year experience (FYE) course. At MSU, FYE courses are geared toward first semester students. The university is a member of the Southeastern Conference with sports integrated into a large part of campus culture. Using six different MSU sports (both men’s and women’s) in conjunction with the Association of College and Research Libraries Framework for Information Literacy for Higher Education, the presenters developed information literacy activities to engage first semester students. This breakout session will discuss the program’s development and implementation.

Breakout Session 4E: Promoting and Supporting Academic Integrity at Sheridan College (Presentation PDF) Jamie Goodfellow, First Year Academic Skills Librarian, Sheridan College; Marian Traynor, Manager, Library User Services, Sheridan College; Danielle Palombi, Manager, Centre of Student Academic Excellence, Sheridan College; Angela Clark, Academic Integrity Facilitator, Sheridan College)

Library and Learning Services (LLS) at Sheridan College is committed to supporting first year students through orientations and information literacy instruction. One area that is often overlooked is introducing students to the importance of academic integrity (AI). In 2016, LLS welcomed an academic integrity facilitator to its staff. This role supports faculty with academic integrity and works with the first year academic skills librarian to support student understanding and awareness of AI, particularly in the first year. This discussion will demonstrate how the library team reorganized itself to support first year students. Conference participants will get a sneak peak of the library’s brand new academic integrity tutorial.

11:30 am - 12:30 pm | Lunch (Credo - Premier Sponsor - Presentation PDF)

12:30 pm - 1:20 pm | Plenary: Student Panel (Jhonatan Ewunetie, Cleveland School of Science and Medicine; Manpreet Kaur, Cleveland State University; Aidan Montare, Case Western Reserve University; Sai Somasundaram, Case Western Reserve University)

A panel of college students and one soon-to-be college student will share their personal experiences with libraries, research, and librarians in this candid conversation. Students will tell us what they love about libraries and librarians, and they will also reveal insights that will help us understand how to better reach and serve the current generation of college students.

1:20 pm - 1:35 pm | Break

1:35 pm - 2:35 pm | Lightning Round 3

Lightning Round 3A: Ch-Ch-Ch-Ch-Changes: Using Assessment Data to Make a PL Program More Efficient and Effective (Presentation PDF & KSL 2017-18 Survey PDF) Liz Bernal, Library Assessment Officer, Case Western Reserve University; Jen Starkey, Research Services Librarian, Case Western Reserve University)

This presentation will cover data driven adjustments to the personal librarian program at Case Western Reserve University and some changes that have been implemented as a result. Major changes include a new marketing campaign, strategically reducing the number of librarians involved, centralizing outreach and programming, and focusing less on social events and moving towards more informational events to meet the needs and requests of the students.

Lightning Round 3B: It Only Takes a Spark – Scaffolding Up to an Information Literacy Program from a Personal Librarian Program (Tim Schlak, Dean, University Library, Robert Morris University)

Lao Tzu once said, “A journey of a thousand miles begins with a single step.” At Robert Morris University, much bigger conversations were sparked by a simple question about how the library can help personalize research for its more vulnerable incoming students. This question led to a personal librarian program developed for international and at-risk students who often need a helping hand early in their studies. The momentum from these programs has helped the university library address more strategic questions about the role of information literacy in the university’s general education curriculum as well as the resources the library needs to accomplish its information literacy goals.

Lightning Round 3C: Making Lemonade from Lemons: Unexpected Benefits of a Personal Librarian Program (Presentation PDF) (Suchi Mohanty, Head of the R.B. House Undergraduate Library, University of North Carolina at Chapel Hill)

The Personal Librarian for Transfer Students program at University of North Carolina at Chapel Hill was established in 2013. The program’s objectives were to provide each of the 800+ incoming transfer students an assigned library contact to help with research needs and to help humanize the campus library system. Despite receiving positive feedback from students and campus partners, student participation was lower than the library would like. Campus partnerships however, have flourished since the advent of the program. This presentation will explore the library’s integration into transitional courses and strengthened relationships with campus offices such as the Office of Undergraduate Admissions, the Office of Undergraduate Retention, and the Office of Scholarships and Student Aid.


2:35 pm - 3:35 pm | Closing Keynote

Making All the Difference: Pedagogy, Mentorship, Integration, and Inclusion as the Building Stones of Student Success (Presentation PDF) (Steven Volk, Professor of History Emeritus and Director of the Center for Teaching Innovation and Excellence at Oberlin College)

This presentation will focus on the four aspects of the first year experience that both research and Professor Volk’s own observations suggest are at the foundation not just of students’ productive transition into the college and university experience, but in terms of their continuing success as seen through productive engagement at work and personal well-being.

3:35 pm - 3:40 pm | Wrap-up Comments

3:40 pm - 5:00 pm | Optional Roundtable Discussions

Writing PL Messages That Students Will Read (Shared materials on Google Drive)
Discussion Leader: Elizabeth Yates, Liaison/Scholarly Communication Librarian, Brock University
Embedded Librarianship: Best Practices Explored and Redefined
Keywords: Embedded Librarians, Outreach, Teaching Partnerships, Curriculum Support, Undergraduate Education, Information Literacy Instruction, and Library Pedagogy
Discussion Leader: Carl R. Andrews, Reference & Instruction Librarian, Bronx Community College Library
Burnout and Work-Life Balance
Charissa Powell, Student Success Librarian, University of Tennessee, Knoxville