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RefWorks@CWRU: Newer Version: Sign up for an account

How to use the New RefWorks


Reminder: Online Access

  • Library resources require going through CWRU Single Sign-On.
  • The best method is to follow links from the library website.
  • When logged in and a browser window is not closed, access should continue from resource to resource.
  • Remember to close your browser when done.
  • More information see this guide.

Important Announcement



Dear RefWorks users,

After careful consideration, the Kelvin Smith Library has made the decision to discontinue campus-wide institutional subscription to the RefWorks citation management tool.  Given the very high cost-per-usage, continued subscription to RefWorks no longer represents a sustainable, cost-effective investment in the Library’s support of CWRU’s teaching, learning and research activities.  RefWorks user account activity has declined steadily in the past several years, with a 50% drop in active users in just the past two years.


Please be advised that all CWRU RefWorks accounts will be closed on December 31, 2018.  Data in these accounts will not be available after this date.  All RefWorks citation data from CWRU user accounts must be backed up and/or transitioned to another citation management application before December 31st.  Please see details below regarding KSL support for this transition.


KSL is prepared to provide full support for CWRU RefWorks users (faculty, students, staff and alumni) needing to extract and secure their RefWorks data, and transition to a new citation manager.  Other citation management applications are readily available (some for free) with very comparable functionality for citation data gathering, organization, cloud-based document storage, and word processing integration.  Going forward, KSL will provide user support for three of these applications - Zotero, Mendeley, and EndNote.  


Please see this online guide ( for comparisons of these applications, as well as procedural details for the citation data backup/transfer process. The citation data backup and transfer processes are relatively quick and easy, and KSL staff will be on hand to help RefWorks users complete this process.  


Inquiries, questions and consultation requests can be directed to any of the following KSL staff members:


Mark Eddy (Zotero): 216-368-5457

Schedule an appointment:


Daniela Solomon (EndNote): | 216-368-8790

Schedule an appointment:


Yuening Zhang (Mendeley): | 216-368 5310

Schedule an appointment:

What Can the New RefWorks Do?

The new RefWorks is a new way to collect, manage and organize research papers and documents.  You can read, annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections.

RefWorks’ drag and drop capability along with smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library and the "Save to RefWorks" feature allows you to capture research from websites with the click of a button.

Legacy vs New RefWorks

New features are being added to the new RefWorks. The legacy RefWorks and the new RefWorks will co-exist until 2019. At that time, all legacy RefWorks accounts will be upgraded to the new RefWorks.

How to Sign Up for a New RefWorks Account

CWRU has campus subscriptions to both the legacy and new RefWorks. When you sign up for a new RefWorks account, please enter your Case email, and a confirmation email will be sent to you. Activation of your account is required.

Subject Guide

Yuening Zhang's picture
Yuening Zhang
Kelvin Smith Library 201-G