Information on how to get help by email, phone, chat, and in-person.
Library resources are accessed openly by Case wired computers or by using the Case Wireless network. If connecting in any other method, please install, turn on, and log into VPN.
At the bottom of the KSL homepage, a green light says you have full access.
If on campus, get connected with CaseWireless.
The CaseWireless network is secure, fast and reserved for the use of the Case Western Reserve University community.
CaseWireless does not require you to use the VPN to connect to resources that are restricted to the CWRU network. To configure your device to connect to CaseWireless,click here while connected to campus network (or use the Andriod app, please click here. This will make CaseWireless your default connection on campus.)
The tool will detect, or allow you to select, your operating system, present the appropriate installation file and provide you with the proper steps for installation.
If NOT on campus , get connected with VPN.
Please first make sure your device is NOT on CaseWireless or CaseGuest. Next, please download Cisco Anyconnect app: For IOS, please click here. For Andriod, please click here.
Once the application is installed on the device, select "Add a new connection: Anyconnect ICS+".
In the Description, give it a name such as "Case VPN", and input server address as "vpn.case.edu", and click Done.
Then either use the slider or click on the name of the connection to get connected.
Group shoud be "Case" and use your Case ID and password to log in.