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Using the Freedman Center Lab

Assistance for in-person use of the Freedman Center technology lab

Need some help?

KSL staff are here to help! If nothing on this page feels right, email FreedmanCenter@case.edu and staff will get back to you within normal business hours. 

a blue arrow with a transparent interior, pointing to the right If you are currently in the Freedman Center: 

See if we have a tutorial on the process you are trying to accomplish. If you are doing any kind of scanning, digitization, or A/V capture, we probably have what you are looking for. 

Staff in the Freedman Center can help during staffed lab times. See the schedule on the Overview page of this LibGuide. 

Outside of staffed lab times, you can seek help at the Service Center. The Center is located outside of the glass, toward the front doors of KSL on the first floor. You can also chat with a librarian through Ask KSL. 

If staff are not available, you can:

  1. Report a technical problem (software not functioning, something will not turn on, etc.)
  2. Return during staffed lab times, when we can assist you
  3. Book an appointment with a specialist in the area you need assistance
  4. Email the Freedman Center (FreedmanCenter@case.edu) and describe the problem; we will connect you with the right person

a blue arrow with a transparent interior, pointing to the right If you are working elsewhere:

The best ways to get assistance with digital scholarship topics and Freedman Center technology or programming are to:

  1. Book an appointment with a specialist in the area you need assistance
  2. Email the Freedman Center (FreedmanCenter@case.edu) and describe the problem; we will connect you with the right person
  3. Chat with a librarian on Ask KSL, who can direct you to the right person

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