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Using the Freedman Center Lab

Assistance for in-person use of the Freedman Center technology lab

Accessing Adobe, ArcGIS, Autodesk, and LLM Software

Software with an asterisk (*) on the software lists requires an additional step to access the first time a CWRU network ID holder uses a lab computer. Community patrons do not need to follow these instructions. 

Need help? Use the contact information in the left-hand navigation to locate support staff or chat with a librarian on Ask KSL. 

Adobe Creative Cloud

Computers in the Freedman Center have paid Adobe licenses, meaning there is no cost to use Adobe on our machines. Adobe requires a free Creative Cloud account to use their software. There is no need to have a paid license with these accounts or start a free trial. The first time you use Adobe on a Freedman Center computer, follow these instructions:

  1. Double-click “Adobe Creative Cloud" on the desktop, or launch it or any Adobe program (Illustrator, Photoshop, etc.) from the Start menu. 
  2. Adobe will prompt you to sign into your Adobe Creative Cloud account. If you have one, log in. If you do not, you can create one for free using any email address you have access to. 
  3. After a successful sign in, the program will launch. 

If you have issues signing in, Adobe's help page is the best resource. You may be occasionally asked to sign in again by the programs. Use the same log-in information if this occurs. 

ArcGIS Pro

ArcGIS Pro is available through a university subscription to all users within CWRU. The first time you log into a machine, you may need to activate the license and set up the CWRU SSO (single-sign on) option. After setting this up, you will be able to click the SSO button without additional steps each time you log into the machine. The first time you set the program up on a Freedman Center computer, follow these instructions:

  1. Double-click “ArcGIS Pro" on the desktop or launch it from the Start menu. 
  2. Click the Settings (gear icon) and navigate to "Licensing." [image]
  3. At the bottom left of the screen, click "Configure your licensing options."  If this option is not visible, go to Settings > Licensing > Configure your licensing options. [image]
  4. In the licensing dialog box that appears, choose "Named User License" from the dropdown.
  5. Choose to sign in via ArcGIS Online and click "OK." [image]

In the prompts that follow, sign into our ArcGIS Online organization using your CWRU Network ID and passphrase.

  • Choose to sign into ArcGIS Online via your ArcGIS Organization's URL.
  • If the URL box is empty, enter "CWRU" into the URL so that the full address reads "cwru.maps.arcgis.com", click the "Remember this URL" box, and proceed. [image]
  • Click the "CWRU SSO Login" option, and complete signing in with your CWRU Network ID and passphrase. [image]
  • If this is your first time signing into ArcGIS Online, your account will automatically be created using these credentials.

This should complete the authorization process. If needed, restart ArcGIS Pro to ensure the licensing changes have taken effect.

Autodesk Programs

These instructions apply to the following software packages: 3DS Max, AutoCAD, Fusion with FeatureCAM, Inventor Professional, Maya, MotionBuilder, Mudbox, Netfabb Premium, ReCap Pro, and Revit. These programs are free to use for students and educators but must be installed by each user due to how the software is licensed. The first time you set the program up on a Freedman Center computer, follow these instructions:

  1. Launch the Autodesk program you want to use from the Start menu. 
  2. [more coming after discussion with UTech]

You may be occasionally asked to sign in again by the programs. Use the same log-in information if this occurs. 

LLM Software: Ollama and Msty

These instructions apply only to Ollama and Msty. These programs are free to use but must be installed by each user due to how the software is licensed. The first time you set the program up on a Freedman Center computer, follow these instructions:

  1. Launch "Company Portal" from the Start menu. You should be automatically logged in with your CWRU account.
  2. Click "Apps" on the left-hand menu. 
  3. Scroll to located Msty or Ollama. Alternatively, you can search for the name in the bar at the top of the application.
  4. Once located, click the app to prompt a download box.
  5. Click "Install" to begin the download.
  6. Once the programs are downloaded, launch them from the Start menu. 

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